This spring, we launched a new way to connect people with our services – called Mission Connect. The purpose of Mission Connect is to provide a point-of-entry into our services by removing traditional access barriers and strengthen the public’s understanding of the relationship between retail and mission.
Our belief is that by strengthening this connection, the public will more fully understand how their donations and purchases support services Goodwill provides and the full value Goodwill brings to our communities.
Inside the Mission Connect rooms, there are step-by-step instructions to help guide the visitor in connecting with a Service Navigator through a virtual portal environment. The Service Navigator is available to answer questions about the services Goodwill provides in the community and will assist the visitor in connecting with the most appropriate Goodwill program for the visitor’s needs – whether it’s for themselves or a loved one.
We are excited to reach more people in our communities heightening awareness that Goodwill is more than the store. In fact, last year over 2,200 people received services across greater Nebraska through our Behavioral Health Services, Development Disability Services, Employment and Career Services, Reporting Centers and COVID related support.
Mission Connect is available from 9:00 a.m. to 4:00 p.m. Monday through Friday in our Hastings, Kearney, and Grand Island – South Locust retail stores.
For more information about Mission Connect, visit www.goodwillne.org/missionconnect.